Shipping Policy
At Opulence, we are committed to delivering your order with speed and care. Below is a summary of our shipping policies to ensure a smooth and efficient experience.
1. Shipping Locations
We offer shipping within India and internationally to select countries. Please note that shipping options may vary depending on your location.
2. Processing Time
Orders are processed and shipped within 1-3 business days of placing your order, excluding weekends and holidays. You will receive an email notification once your order has been shipped, along with tracking details.
3. Shipping Rates
Shipping rates are calculated at checkout based on the destination, weight of the items, and the selected shipping method. We offer the following options:
4. Free Shipping
We offer free standard shipping on orders over $500 within India. Free shipping cannot be combined with other offers or discounts.
5. Shipping Delays
While we strive to meet our delivery times, there may be occasional delays due to factors outside of our control, such as weather conditions, customs delays, or postal service disruptions. We appreciate your patience and understanding.
6. Lost or Damaged Items
Opulence is not responsible for any lost or damaged items during shipping. However, if your order arrives damaged, please contact our customer service team immediately at [customer service email] and we will assist you in resolving the issue.
7. International Orders
For international orders, please be aware that customs duties and taxes may apply, which are the responsibility of the customer. Please check with your local customs office for more information.
8. Address Accuracy
Please ensure that your shipping address is correct before placing your order. We are unable to redirect orders once they have been dispatched. If you notice an error, please contact us immediately at demo@demo.com to update your details.
9. Contact Us
If you have any questions regarding shipping, please don't hesitate to reach out to our customer service team at demo@demo.com or 00 000 0000 . We're here to help!
